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General Description

The Aftercare & Alumni Coordinator will be responsible for facilitating the research of and admission toaftercare programs for DSRRP guests. The Coordinator begins to identify aftercare needs upon guestadmission and engages in timely, efficient aftercare planning by working in close conjunction with the guest,family, and community resources to ensure safe discharge including transportation, housing and follow upappointments. The Coordinator also develops and supports our community of alumni through in-person andvirtual meetings, activities and events. Additionally, the Coordinator works closely with Executive Director,Intake Coordinator and Outreach Coordinator to identify, grow and maintain relationships with behavioral health partners throughout the country.\ \

Accountabilities

Aftercare Coordinator

Meet individually with guests on arrival and then at least weekly to

process and formalize aftercare plan ideas.

Identify appropriate community resources and collaborate with

guests, families, multi-disciplinary teams, andcommunity agencies to achieve desired guest outcomes. Maintain contact with referral sources until appropriateresources are confirmed.

Facilitate weekly supportive aftercare group.

Ensure the guest understands post-discharge plans and arrangements

for continuing care.

Coordinate guest transportation needs at time of discharge if

appropriate

Coordinate aftercare with physician, therapist, peer support

specialists, and other various individuals

Facilitate, collect, and aggregate client satisfaction survey data

and collaborate with department leads to ensureaftercare needs are met and service expectations are exceeded.

Identify, develop and maintain relationships with community service

agencies and residential facilities.

Data entry and management of Customer Relation Management (CRM)

database.

Alumni Coordinator

Develops and maintains the alumni program

Introduces the alumni association to all guests from the moment of

admission with the goal to grow meaningful,purposeful, and relevant involvement in the alumni association.

Ensure all guests pre-discharge have consented to communication from

the alumni association.

Organizes in person and virtual onsite and offsite meetings,

activities, and events for alumni, families, and friends inorder to provide meaningful, purposeful, and relevant connections among alumni, support their long-termrecovery, and continue connectivity between alumni and program

Facilitates well-being check calls and texts to discharged alumni on

a prescribed schedule (30-, 60-, 90-dayintervals).

Assists with the development and production of signature meetings

and events (Alumni & Family Weekend, Weekly

Alumni Meetings, etc.) as well as develop new and enhance existing

alumni and family traditions.

Assists with alumni to guests and alumni to alumni connections.

Attend relevant local community events, networking groups and

continue communication / connection to localtownship, chamber of commerce, etc. on behalf of the Program.

Education, Experience, Skills

Bachelors degree in human services or other relevant field

preferred.

Previous experience in discharge/aftercare planning, case

management, or alumni relations within a SUD/recovery treatment facility

Ability to work collaboratively in a multidisciplinary team and

build rapport with guests and alumni.

Experience utilizing Customer Relation Management (CRM) software and

MS Office.

\ Work Conditions and Physical Requirements

Work Setting:Indoors, environmentally controlled

Body Positioning:Spend time sitting and standing, making repetitive

motions, and spend time using hands tohandle, control or feel objects, tools or controls. Frequently lift or move up to 10 lbs and occasionally lift or moveup to 50 lbs

Communication:Contact with others, electronic mail, in-person

discussions, public speaking, telephone, video\ \

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essential functions.

Divided Sky Foundation

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Aftercare and Alumni Coordinator