of Openings: 1

Category: Information Technology Remote

Overview

We're seeking a detail-oriented Technical Writer (Section 508 Documentation Specialist) to ensure high-quality project deliverables for our RPMS software projects. The ideal candidate will have strong technical writing and editing skills, with the ability to work collaboratively in a structured environment.

As a remote Technical Writer, you'll ensure high-quality and accessible documentation for our client. Your primary responsibilities will include:

Editing, formatting, and remediation of technical and non-technical documents (user manuals, reports, training materials, SOPs) to meet Section 508 accessibility standards.

Collaborating with Software Quality Assurance and Development teams to manage and track documentation projects, ensuring accuracy and compliance with industry and government standards.

Utilizing tools like Azure DevOps to manage projects and organizing files and correspondence within Microsoft Outlook and other systems.

Conducting research on technical and medical information relevant to RPMS for inclusion in project documents as needed.

You'll play a key role in delivering high-quality documentation that meets accessibility standards, working closely with cross-functional teams to ensure accuracy and compliance.

Responsibilities

Deliver error-free and 508-compliant documents by reviewing, editing, and formatting software documentation, presentations, workbooks, proposals, reports, SOPs, and other artifacts to meet contract requirements and government regulations. Work with various formats, including MS Word, Excel, PowerPoint, and PDF.

Perform rigorous quality control reviews on incoming documentation to ensure error-free, accurate, and 508-compliant final products, applying established 508-remediation guidelines in native formats (MS Word, Excel, PowerPoint) and converting to Adobe PDF for further tagging.

Review and remediate software artifacts following established standards and guidelines, with an average annual volume of 250 documents (approximately 12,000 pages).

Understand and implement proper PDF tagging techniques using Adobe Acrobat to meet Section 508 standards, including tagging, logical reading order, heading structures, and alternative text for images.

Utilize Adobe Acrobat's Accessibility Checker to validate and remediate identified accessibility problems.

Collaborate with cross-functional teams to review, edit, and report findings for software remediation being performed, adhering to 508-remediation guidelines and industry standards.

Work closely with Software Quality Assurance (SQA) and Software Development teams to manage documentation projects in Azure DevOps (ADO).

Apply standardized editing and formatting practices based on the Chicago Manual of Style, alongside IHS Style Guide and internal SOPs.

Conduct research to gather technical, medical, and background information to inform project documentation and deliverables, following government guidelines and regulations.

Ensure document version control and organization through the use of Windows Directory and SharePoint repositories.

Prioritize and manage administrative tasks, including project logging, tracking and organization, and maintain documentation queues and files across multiple platforms.

Contribute to the de

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Technical Writer (Section 508 Documentation Specialist)