At Dallas Capital Bank, we are proud to bring a world-class banking experience that combines new technology with unceasing service to the Dallas metroplex, and the people who make it strong. We take pride in understanding our clients and the time to recognize their needs. Combining years of proficiency with a heart for service, our team is ready to partner with our clients and provide the support and guidance they deserve.

We are centrally located in Dallas at Spring Valley and Dallas North Tollway

and searching for a talented, analytical, and high-performing individual who wants

stability, growth opportunity, and an excellent compensation and benefits package. In this role, under general supervision, you will perform tasks and services to support effective and efficient operations of the organization's human resource department.

POSITION SUMMARY:

The ideal candidate will have Treasury Management and Deposit Operations experience, supporting all related functions in an Operations environment. This candidate works with Treasury Management Officers (TMOs), Bankers, and the Operations team and must be knowledgeable on all TM and Deposit products. This person must be comfortable performing oversight and quality control functions for sales, implementation, and operations staff members. This position requires TM product and system expertise, analytical skills, and high attention to detail.

ESSENTIAL RESPONSIBILITIES:

Perform quality control reviews for Treasury Management implementations (all products) - responsible for confirming documents are scanned, information in the core system is correct, and tracking and follow up for any ongoing exceptions until cleared

Perform quality control reviews for all new account opening activities, to include both Consumer and Business accounts - responsible for confirming documents are scanned, the QC review checklist is complete, information in the core is correct, and tracking and follow up for any ongoing exceptions until cleared

Maintain and verify the ACH, RDC Site Visits, Mobile RDC limits, and wire limit log to ensure alignment between systems

Manage temporary increase log to ensure limits are increased/reduced in the appropriate time frame and with the appropriate authority

Analyze Account Analysis reporting and provide summary reports by officer to executive management on a monthly basis - manage and present data in the Treasury Management Monthly scorecards

Assist the Treasury Management Data and Control Manager with ACH risk assessments and annual ACH risk reviews

Analyze data and prepare monthly reports for TM sales, TM fee revenue, product usage and various other TM data

Manage and deliver system reports for month end, quarter end, and Board reporting

Perform second level review and sign off on Operations maintenance reports as needed

Participate in new product evaluation meetings to ensure appropriate controls are in place

Performs other duties as assigned

QUALIFICATIONS / SKILLS:

High school diploma or equivalent; some bank or college courses preferred

5+ years of banking, client service, or Operations experience

3+ years of progressive experience dealing with complex Treasury Management and banking solutions

Thorough knowledge of banking, deposit operations, and treasury management terminology

Experience with data management and reporting

Thorough knowledge of Treasury Management products and services to include Positive Pay, ACH, Real Time Payments, Online Banking, Remote Deposit, etc.

Strong technical skills related to TM Services, File Imports/Uploads, Banking Apps, TM software and equipment such as Remote Deposit Scanners

Working knowledge of rules and regulations governing TM services such as ACH and RDC

Understand the end-to-end process for product implementations

Knowledge of basic bookkeeping and accounting procedures and terminology

Excels in customer service, and demonstrates a desire to exceed customer expectations

Effective listening skills, communication skills, and basic business writing skills with the ability to convey technical information in a way that is easy for others to understand

Strong time management, organizational and planning skills with proven ability to multi-task and meet deadlines in a fast-paced environment

Superior analytical and quantitative skills

Handle confidential information with discretion

Highly proficient with Microsoft Office (Word, Excel, and PowerPoint)

Ability to input and retrieve routine data using a series of computer screens

DALLAS CAPITAL BANK NATIONAL

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Treasury Management and Deposit Operations Quality Control Associate