Description

CoVantage Credit Union is seeking a motivated Mortgage Sales Manager to lead our mortgage sales team in achieving sales, service, and compliance goals. This role supports the professional development of Mortgage Loan Originators through performance management and coaching, while fostering strong partnerships to enhance business line synergy. Join our mission-driven organization and take the next step in your career-providing exceptional service and outstanding value to our members in-person, over the phone, and through online channels. This position can sit in Antigo, Crandon, or Rhinelander.

CoVantage is a leader in member service as well as being a certified Great Place to Work! As a CoVantage team member, you will receive a 401(k) employer match up to 200%, a generous HSA contribution, paid time off for community service, vacation time as well as accrued sick leave.

Job Duties:

Engages direct reports in setting impactful and meaningful objectives that align with the mission and service culture, ensuring they understand their roles and priorities

Supports operational excellence through continuous improvement, and ensures clarity in how objectives and tasks are prioritized within the team and business unit

Consistently monitors and assesses direct reports' performance, communicates expectations, provides constructive feedback, addresses challenges promptly, and ensures fair and improvement-focused discussion

Achieves NPS organizational goal

Delivers financial solutions and service to internal and external members which consistently exceeds expectations

Maintains a network of real estate professionals and builders as well as other valuable referral sources and regularly participates in business related development opportunities, community efforts to promote homeownership, and professional organization

Proactively collaborates with strategic partners and ensures support of credit union-wide promotions and other sales initiative

Qualifications:

Registered under the National Mortgage Licensing System (NMLS) or be in good standing to be approved by NMLS in accordance with the SAFE Act for registration

Minimum five years mortgage lending experience

Supervisory experience preferred but not required

The ability to analyze detailed financial and credit data, matching member needs with an appropriate loan program and level of risk

Strong knowledge of Microsoft Office and Windows programs

Must be bondable

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

CoVantage Credit Union

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