Job Title: Club Associate

Job Type: Full-Time/Part-Time

Reports To: Assistant Club Director

Position Overview:

We are seeking an outgoing, service-minded individual to join our team as a Club Associate at Courthouse Club Fitness. As the face of the club experience, our Club Associates are the first and most consistent point of contact for our members. From a warm greeting at the Coffeebar to a perfectly crafted espresso, from walking a new member through enrollment to patiently and carefully resolving a billing question, our Club Associates set the tone for everything. This role is for someone who genuinely enjoys people, thrives in a fast-paced environment, and takes pride in making every interaction feel personal and seamless. If you love hospitality, are energized by building community, and want to be part of a team that shows up for its members every single day, we would love to meet you.

Key Responsibilities:

Member Enrollment and Services

Membership sales and club tours

Supplemental services, program sales, and support

Provide information on membership options, fitness options, and club programs/activities

Process member account payments, billing, and changes

Communicate club policies and procedures

Enroll and process payment for guests

CoffeeBar Service

Greet guests in a friendly, professional manner

Craft and serve espresso drinks and protein smoothies

Sell market and retail items through the POS system

Maintain a clean, organized, and well-stocked CoffeeBar and retail

Club Hospitality

Fulfill daily scheduled cleaning tasks to maintain club cleanliness and Courthouse standards

Windows and doors at entry points

Ensure high-trafficked customer spaces are orderly and clean throughout the day

Launder, fold, and restock all club member towel services

Restock all paper products throughout the facility

Parking lot spot clean up

Pool Chemical Checks throughout the day

Qualifications:

Customer service experience preferred

Outgoing, personable, and genuinely enthusiastic about helping others

Ability to multitask in a busy, customer-facing environment

Comfortable working with POS and membership management systems

Reliable, punctual, and a team player

Availability to work mornings, evenings, weekends, and holidays

CPR/AED certification (or willingness to obtain upon hire)

Preferred Skills:

Barista or serving experience

Experience with fitness membership software and/or food & beverage software

Strong communication and conflict resolution skills

A genuine passion for fitness, wellness, and community

Benefits:

Competitive hourly pay

Complimentary Courthouse Club Fitness membership plus discounts on services

Healthcare benefits (based on eligibility qualifications)

Opportunities for growth within the Courthouse team

Supportive, community-driven work environment

Access to five club locations across the Salem and Keizer area

Information:

Courthouse Club Hours -

Monday - Friday: 5:00a - 11:00p

Saturday - Sunday: 7:00a - 9:00p

Courthouse Club Fitness

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Club Associate