SUMMARY: Provides service to customers and potential customers seeking various @types of retail or mortgage loans.

JOB RESPONSIBILITIES

Handle loans from application and approval to closing and disbursement of funds, dealing directly with the customer. Prepare pre disclosure and closing documents on computer system for other departments as needed. Review loans after closing and package properly. Maintain an ongoing review of delinquent loans, report, and assist collection department. Assist with answering telephone and opening safety deposit boxes as necessary. Assist with reviewing mortgages from all branches, retain title fee proceeds, request findings, and forward to mortgage for recording. Maintain a working knowledge of the Banks written policies and procedures regarding the Bank Secrecy Act and other applicable anti-money laundering policies. Ensures all actions performed are in compliance with government regulations and organizational policies and procedures.

SKILLS/KNOWLEDGE AND ABILITIES/EXPERIENCE

Position normally requires a Bachelor's degree or the equivalent to provide basic familiarity with a variety of subjects such as: finance, economics, English, business law, marketing, statistics, etc. Over two and up to six years of experience. Excellent oral and written communication skills. Excellent PC skills with knowledge of Word, EXCEL and loan software. Excellent organizational skills. Analytical ability. Notary Public. Insurance license. Valid driver's license. Must have (or obtain during the first 30 days of employment) a valid NMLS number. Must complete annual mandatory SAFE Act training through Regulatory University.

WORKING CONDITIONS

Normal office conditions. Some travel required.

The above statements are intended to describe the general nature and level of work to be performed by personnel assigned to this job. This information is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this position.

Equal Opportunity Employer

Community Trust Bank, Inc.

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