JOB TITLE: Administrative Assistant LOCATION: Madison REPORTS TO: Business Office Coordinator

SUMMARY

An effective administrative assistant will provide top notch, compassionate, friendly, confidential and efficient administrative services to consumers and staff.

EXPECTATIONS

Community Counseling Services expects employees to be welcoming to consumers, including those with co-occurring disorders, and engaging consumers at their current stage of recovery. Services provided will be in accordance with the plans and guidelines as established by Community Counseling Services and the State Division of Behavioral Health. Portray and encourage civility to all clients, customers, employees, community partners and vendors.

QUALIFICATIONS

Education and Experience

Minimum of High School diploma, 2 plus years administrative, secretarial, transcriptionist or customer service experience a plus.

Certificates, licenses, registrations

Valid South Dakota Driver's license

Must not be excluded from participating in Medicare, Medicaid, and any Federal health care program, as provided by the OIG, USDHHS.

Supervisory Responsibilitiesnone

ESSENTIAL DUTIES/CRITICAL JOB ELEMENTS

Answer telephone, and give information to callers, direct calls to

appropriate personnel

Greeting clients and visitors

Maintain confidentiality regarding privileged administrative and client information in a professional manner

Schedule appointments

Backup to other transcriptionists

Preparing necessary paperwork for doctor days

Petty cash management

Sending/Receiving Medical Records for Madison, backup for other locations

Enter data for new and reopened clients, update paperwork, client photos

Type, Copy and Scan documents as needed.

Mailings, including doctor appointment letters, other correspondence,

Prepare outgoing mail, distribute incoming mail

Record and retrieve voicemail messages for afterhours

Taking and recording payments

Assist with communication with maintenance

Perform opening/closing procedures and unlock/lock offices at end of shift, as necessary

Other duties as assigned

Work hours are Mon-Thurs 8am-5pm (typically at least two nights per week until 6 pm), Fri 8am-4pm

Go to our website, download an application. Please send completed application to HR@CCS-SD.ORG, or drop off at 88 3rd St SE, Huron SD 57350.

MELISSA HOFER COMMUNITY COUNSELING SERVICES 88 3rd Street SE, Huron, SD 57350

Community Counseling

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