::: {dir="auto"} Comfort Inn - Front Desk Associate :::

::: {dir="auto"} Position Title: Front Desk Associate

Job Description: We are seeking a friendly, professional, and reliable Front Desk Associate to be the first point of contact for guests at our hotel. This position plays a key role in delivering excellent guest service by handling check-ins and check-outs, responding to guest inquiries, and ensuring a smooth and welcoming experience throughout each guest's stay.

Key Responsibilities:

Greet and welcome guests upon arrival with a warm, professional attitude

Check guests in and out efficiently using the hotel's property management system

Answer phone calls, take reservations, and respond to emails or guest inquiries

Provide accurate information about hotel services, amenities, and local attractions

Handle payment transactions, issue room keys, and maintain guest records

Resolve guest concerns or complaints promptly and professionally

Coordinate with housekeeping and maintenance staff to ensure room readiness

Maintain a clean and organized front desk and lobby area

Follow all hotel safety and security procedures

Qualifications:

High school diploma or equivalent required

Previous customer service or hospitality experience preferred

Proficiency in basic computer and office systems; knowledge of hotel software is a plus

Excellent communication and interpersonal skills

Ability to multitask and remain calm in busy or stressful situations

Flexible availability, including nights, weekends, and holidays as needed

To Apply:

Please send resume to: cimv29108@gmail.com :::

Comfort Inn

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Front Desk Associate