Hybrid Workplace Arrangement:

Although this position will be designated under the department's hybrid workplace program, it will still be required to report to the department office on a scheduled basis and at the discretion of the supervisor, based on business needs.

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This announcement may be used to fill multiple vacancies.

The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado.

Consumer protection is our mission.

DORA values and promotes diversity, supporting a workplace that is inclusive of people from different backgrounds and experiences; creating an environment that is reflective of our communities; promoting positive relationships; and putting forth unique perspectives to fulfill our mission.

Employer-sponsored RTD EcoPass, with offices located at Civic Center Plaza, above the RTD Civic Center station and just a few blocks from RTD light rail.

Extensive work-life programs such as flexible schedules, training and professional development opportunities on a wide variety of subjects, and more!

Employee wellness programs, including the Colorado State Employee Assistance Program (CSEAP), which provides free, confidential counseling services.

Bike-to-work programs, including access to storage lockers and bike racks.

Flexible retirement benefits, including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans.

Medical and Dental Health Insurance for employees and optional coverage for their dependents.

Life Insurance for employees, and optional coverage for their dependents.

Paid Time Off, including 11 paid holidays.

Short- and long-term disability coverage.

Tuition assistance program.

Check out our excellent benefits{rel="noopener noreferrer" target="_blank"}

package!

Description of Job

The Division of Real Estate (DRE) protects the consumer through licensing, regulation, and enforcement of licensed real estate professionals. DRE aspires to create a balance between consumer protection and promotes a fair and competitive business environment. DRE accomplishes this balance by providing a collaborative approach to regulation that is open, simple, and user-friendly.

The Investigations work unit exists to investigate complaints filed by consumers and licensees, or opened on the boards' own motions. The work unit ensures that investigations are completed within the Division's prescribed deadlines and that the investigations substantiate the presence or absence of a license law violation. The work unit protects consumers by identifying practitioners who are not in compliance with the practice act, reports its findings to the appropriate board or commission, and makes recommendations for license discipline.

Position: SIA 7723

This position oversees investigations completed by a staff of investigators, including assigning caseloads, providing guidance on how to conduct an investigation, creating investigative plans, identifying potential witnesses and sources of evidence, providing guidance on interviews and interviewing techniques, editing reports, reviewing investigations for completeness, presenting cases to regulatory boards for consideration, and testifying in court (i.e. administrative, civil, and criminal) proceedings. Based on a review of the findings, the position makes recommendations to the director and/or the appropriate board regarding how to resolve complaint matters. The position manages the day-to-day operations of the work unit and is responsible for the pay, status, and tenure of employees supervised.

Duties include, but are not limited to:

Ensuring no backlogs and monitoring the progress of the assigned investigations;

Providing statistics to the Division Director;

Consulting with the Office of the Attorney General regarding the veracity of the investigative findings;

Providing additional evidence when necessary for cases being litigated;

Serving as an expert on the applicable practice act;

Referring cases to the Expedited Settlement Program for resolution;

Referring cases to the appropriate law enforcement agencies;

Responding to inquiries from the public and licensees regarding the practice act(s) and the division policies and procedures;

Evaluating subordinates on an ongoing basis and memorializes performance in mid-year and annual reviews, and in compliance with DPA and DORA deadlines;

Collaborating with other team leads to create and revise the investigative process manual to ensure that there are consistent investigative procedures in place for the investigators;

Reviewing proposed regulations to determine if there is any impact on the work unit or the Division's ability to enforce the proposed regulations;

Identifying inconsistencies and gaps in rules and proposing changes to address those problems; and

Identifying trends in enforcement and proposing regulations to the Director to address gaps in statute.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Option 1: Experience

Ten (10) years of professional* real estate experience, which must include all of the following:

Managing a heavy complaint and/or investigative caseload, including working with violations of administrative, civil, and/or criminal-based statutes;

Presenting testimony at court hearings to provide data and information gathered during the investigative process;

Gathering, interpreting, and/or analyzing evidence, documents, information, and relevant facts from complex cases, and applying applicable laws.

The ten (10) years of experience must include one (1) year performing at the level of a work leader, staff authority, unit supervisor, or equivalent.

Option 2: A Combination of Education AND Experience

Associate's Degree and Experience: Graduation from an accredited college or university with an associate's degree in accounting, economics, finance, mathematics, statistics, business, communications, criminal justice, or a closely-related field; AND

Eight (8) years of professional* real estate experience, which must include all of the following:

Managing a heavy complaint and/or investigative caseload, including working with violations of administrative, civil, and/or criminal-based statutes;

Presenting testimony at court hearings to provide data and information gathered during the investigative process;

Gathering, interpreting, and/or analyzing evidence, documents, information, and relevant facts from complex cases, and applying applicable laws.

The eight (8) years of experience must include one (1) year performing at the level of a work leader, staff authority, unit supervisor, or equivalent.

OR

Bachelor's Degree and Experience: Graduation from an accredited college or university with a bachelor's degree in accounting, economics, finance, mathematics, statistics, business, communications, criminal justice, or a closely-related field; AND

Six (6) years of professional* real estate experience, which must include all of the following:

Managing a heavy complaint and/or investigative caseload, including working with violations of administrative, civil, and/or criminal-based statutes;

Presenting testimony at court hearings to provide data and information gathered during the investigative process;

Gathering, interpreting, and/or analyzing evidence, documents, information, and relevant facts from complex cases, and applying applicable laws.

The six (6) years of experience must include one (1) year performing at the level of a w

Colorado Department of Regulatory Agencies

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