Job Title: Senior Sales Manager

Department: Sales & Services

Reports To: Assistant Director of Sales

Supervises: None

FLSA Status: Salaried, Exempt

Why the Colorado Convention Center is a Great Place to Work:

$500 signing bonus after 30 days of service, plus an additional $500 bonus upon successful completion of 90 days of service!

Generous paid time off and holiday pay

Health, dental, and vision insurance --- eligible upon hire

401(k) investment plan, with an employer match of up to 4%

Healthcare reimbursement and flexible spending plans

Employer-paid and supplemental life insurance

Short- and long-term disability insurance available

RTD Eco Pass for full-time employees

Tuition reimbursement program

Employee assistance program

Compensation: Dependent on experience. Range: $76,000 -- $82,000 annually.

General Summary:

The Senior Sales Manager plays a key leadership role in driving revenue growth, optimizing venue occupancy, and managing high-level client relationships at the Colorado Convention Center (CCC). In collaboration with VISIT DENVER, this position works to secure major event bookings, develop strategic sales initiatives, and guide clients through the contracting process. Ideal candidates will bring significant experience in the hospitality or events industry---preferably with a convention center, major venue, or Destination Marketing Organization (DMO)---along with excellent negotiation, communication, and client service skills.

Primary Duties and Responsibilities

Sales Strategy and Revenue Generation:

In partnership with VISIT DENVER, lead sales efforts for citywide conventions and large-scale events, ensuring alignment with organizational goals

Negotiate license agreements that support CCC's business objectives while meeting client needs

Analyze event trends, forecast revenue opportunities, and support long-term strategic planning

Cultivate industry relationships to stay informed of market trends and competitive positioning

Account and Client Management:

Serve as the primary liaison for key accounts, ensuring a seamless client experience from inquiry through execution

Maintain strong working relationships with VISIT DENVER to ensure accurate and efficient information sharing for shared accounts

Deliver high-level customer service and respond promptly to inquiries from multiple sources

Promote client retention through proactive communication, attention to detail, and thoughtful solutions

Internal Collaboration and Leadership:

Work closely with the Assistant Director of Sales and Director of Sales & Services to support team goals and mentor junior staff

Collaborate with internal departments --- including Event Management, Operations, and Guest Services --- to ensure alignment on client expectations and logistics

Contribute to team strategies, tools, and process improvements that drive efficiency and results

Represent the CCC at both internal meetings and external engagements with professionalism and poise

Administrative and Organizational Support:

Manage documentation, contracts, correspondence, and CRM entries with accuracy and timeliness

Support performance tracking, forecasting, and reporting functions

Represent CCC at trade shows, networking events, and industry conferences as needed

Perform additional duties as assigned to support the department and organizational success

Qualifications

Education and Experience:

Bachelor's degree in Business, Hospitality, Tourism, or related field, or equivalent relevant experience

Minimum 5--7 years of progressive sales experience in the events, hospitality, or tourism industry

Experience with convention centers, DMOs, or large event venues strongly preferred

Demonstrated success managing high-revenue accounts and large-scale event bookings

CMP certification preferred

Proven experience with contract development and negotiation required

Skills and Abilities:

Excellent communication and negotiation skills

Ability to manage multiple priorities in a fast-paced, deadline-driven environment

Strong interpersonal skills and ability to work with a broad range of clients and partners

Effective both as a collaborative team member and an independent contributor

Highly organized, detail-oriented, and customer-service driven

Professional demeanor and appearance

Computer Skills:

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) required

Experience with Momentus (formerly Ungerboeck) or similar venue management and CRM systems strongly preferred

Working Conditions:

This position is not substantially exposed to adverse conditions. As a public assembly facility with an event-driven focus, schedule flexibility may be required to coincide with event activity. Infrequent travel may be necessary.

Additional Information:

Colorado Convention Center / Legends Global is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRAA Federal Contractor.

This job description outlines primary duties but is not all-encompassing. Responsibilities may change or expand based on organizational needs. Applicants requiring reasonable accommodation to complete the application process may contact 303-228-8000.

Employment is contingent upon verification of U.S. work eligibility.

*Employment is contingent upon successful completion of a background and credit check.

Colorado Convention

Latest Jobs

Senior Sales Manager