Senior Retail Manager Bookmark this Posting Print Preview | Apply for this Job

Posting Details

Position Information

Job Category Professional/Administrative

Position Title Senior Retail Manager

Full Time/Part Time Full Time

Division Finance and Administration

Department Colgate Bookstore

Work Arrangement @type On-Site (Hamilton, NY) - expected to work fully at the designated campus/office location.

Hiring Wage/Salary Range $68,000 - $72,000

Professional Experience/ Qualifications

Proven ability and strong desire to provide a high standard of customer service with enthusiasm and energy.

Three years buying experience in retail apparel and gifts required.

Deep understanding of retail accounting, inventory management, retail related information systems and retail purchasing and marketing required.

Ability to work on weekends in a rotation and some evenings.

Proven success with team leadership with strong communication skills.

Preferred Qualifications

Experience working with insignia products preferred.

Experience working in a higher education or similar setting is preferred.

Education

Associates Degree and retail experience required.

Bachelor's degree or a combination of education and experience through which comparable skills are obtained are highly preferred.

Certifications

Offer Determination

When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

Physical Requirements

Other Information

Work visa sponsorship is not available for this position.

Benefits

Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page (https://www.colgate.edu/about/campus-services-and-resources/colgate-employee-benefits) .

Department Statement

The Colgate Bookstore is Central New York's largest independent bookstore, located in a historic three-story building in the heart of Hamilton. We are owned and operated by Colgate University and are committed to upholding the University's standard of excellence in fostering and inviting and inclusive atmosphere and providing exceptional, personalized service to all.

Accountabilities

Accountable for the effective procurement of Insignia and Non-Insignia general merchandise. Accountable for meeting annual budgets for revenue inventory, cash flow and ultimately the profitability of general merchandise products. Ensures inventory levels are in alignment with annual sales goals. Responsible for collaborating with multiple departments, including Alumni Relations and Athletics on special orders, events and new revenue opportunities. Responsible for developing and maintaining strong vendor relationships. Attending industry trade shows and educational sessions to stay up to date on trends for insignia and non-insignia products. Maintain excellent visual merchandise standards on the selling floor. Assist other departments within the store as needed.

Responsible for the effective supervision of staff as assigned. Ensures selection and hiring of high quality employees; ensures appropriate distribution of work assignments and high quality of employee work product; ensures fair and accurate performance assessments and feedback to include identifying areas for professional development and documenting and conducting disciplinary measures, as needed. Responsible for ensuring fair and accurate decisions regarding employment status (hire, promotion, salary increases, termination); ensures the creation of effective opportunities and programs for employee mentoring, development and sustained performance.

Posting Detail Information

Requisition Number 2026S060Posting

Temporary No

Work Schedule

Weekdays during regular business hours.

Job Open Date 07/08/2026

Job Close Date

Open Until Filled Yes

Special Instructions Summary

EEO Statement

The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of skills and experience, capacity to do the job, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws.

Clery Act

CAMPUS CRIME REPORTING AND STATISTICS

The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at cusafety@colgate.edu.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Are you currently a Colgate employee?

Yes

No
Have you ever been a Colgate employee?

Yes

No

Do you have a spouse/domestic partner who currently is, or will be, employed at Colgate University?

Yes

No
Are you at least 18 years of age?

Yes

No
Please let us know how you heard about this position.

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Colgate Website

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Other

If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.

(Open Ended Question)

Applicant Documents

Required Documents

Resume

Cover Letter

Optional Documents

Colgate University

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Senior Retail Manager