Join the team that keeps Central New York moving. As Centros Marketing & Communications Coordinator, youll play a key role in shaping how our community learns about, engages with, and experiences public transportation. From digital storytelling to community outreach, youll help elevate the visibility of our services and strengthen our connection with riders across the region. Were looking for a creative, collaborative, and mission-driven communicator who thrives in a fast-paced environment and enjoys wearing many hats designer, content creator, storyteller, and community ambassador.

MAJOR DUTIES: Create compelling visual content design graphics, layouts, and multimedia assets for social media, advertising, print materials, service campaigns, and corporate branding.

Produce engaging video content shoot, edit, and enhance videos for digital platforms, rider education, and promotional initiatives.

Write and edit clear, impactful copy support announcements, internal communications, press materials, and customer-facing messaging.

Help inform the community distribute service updates, support outreach initiatives, and build relationships with local organizations and advocacy groups.

Manage digital communications create and post system-wide alerts, text notifications, and website/intranet content using Centros CMS and communications tools.

Support community events represent Centro at local events, meetings, and public engagement activities.

Collaborate across departments work directly with colleagues throughout the Authority to support marketing needs and ensure brand consistency.

Assist with other marketing and communications projects as assigned. KNOWLEDGE REQUIRED BY THE POSITION: Education/Experience: Bachelors degree in graphic design, marketing, communications, journalism, public relations, or a related field. Relevant experience may be considered as a substitution for required education. Experience with social media platforms, digital storytelling, and electronic communications.

Familiarity with web content management systems (CMS).

Strong skills in Adobe Creative Cloud (Photoshop, InDesign, Illustrator; Premiere Pro a plus) and Canva.

Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Excellent writing, editing, communication, and presentation abilities.

Comfort interacting with the public and representing the organization professionally.

Ability to work both independently and collaboratively, managing multiple priorities.

Knowledge of Centro services and local bus routes is a plus but not required. Applications and In-House Transfer Requests must be submitted to Danielle Raineri or go onto our website at www.centro.org and apply! All qualified applicants are encouraged to apply. CNYTRA reserves the right to select a candidate from within or outside the Company.

CNY Centro

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Marketing and Communications Coordinator