General Summary

(of Help Desk Support Technician)

We are seeking to fill the position of Help Desk Support Technician at our Fort Worth location; however the location is flexible for the right candidate. The

Help Desk Support

Technician

responsible for

providing

technical

assistance

and support to

end users

for hardware, software, and network-related issues

within the 8 locations of Ciera Bank

. This role serves as the first point of contact for troubleshooting and resolving IT problems

and ensures

minimal disruption to business operations

We do offer a competitive

salary

(based on experience) with a multitude of benefits and a

generous

PTO schedule.

Well

provide training and support to help you succeed in your role and provide you with opportunities to advance your career. At Ciera Bank, we consider our employees to be one of our most valuable resources.

COMPETITIVE BENEFITS:

Medical/Dental/Vision Insurance

Flexible Spending Account

401(k) or ROTH with Company Match

Employer Paid Life/Disability/Dependent Life Insurance

PTO Benefits w/Paid Holidays

Incentive Award/Bonus Program

Monthly Gym Allowance

Tuition Reimbursement Program

Continuing Education/Training and Development Opportunities

Free Checking/Savings Accounts

Annual Company Apparel Allowance

Essential Functions

(of Help Desk Support Technician)

User Support and Incident Management

Ciera Bank

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Help Desk Support Technician