GENERAL SUMMARY

Ciera Bank has been serving Texas Communities since 1890 and we now have 8 locations. We are looking for a full-time Teller/New Accounts Representative at our Bryson location.

The

New Accounts

/Teller

Representative position is primarily responsible for performing teller duties, which

includes

cashing checks,

receiving

and processing deposits, payments and withdrawals for individual and business accounts, and proof capture

The position performs a variety of customer services such as opening new checking, savings, and certificate of deposit accounts, closing deposit accounts, answering questions from existing and prospective customers, and answering and transferring calls

Work is varied in nature with changing priorities

Incumbent applies general knowledge of teller operations and bank products and services to work

performed, and

works under general supervision and in compliance with established policies,

procedures

and regulations.

Incumbent

may be required to work at any Ciera Bank branch within the

Graham

Region which includes

Graham and Bryson

. Reliable transportation is

required

We do offer a competitive hourly rate (based on experience) with a multitude of benefits and a generous PTO schedule. Well provide training and support to help you succeed in your role and provide you with opportunities to advance your career. At Ciera Bank, we consider our employees to be one of our most valuable resources.

COMPETITIVE BENEFITS:

Medical/Dental/Vision Insurance

Flexible Spending Account

401(k) or ROTH with Company Match

Employer Paid Life/Disability/Dependent Life Insurance

PTO Benefits w/Paid Holidays

Incentive Award/Bonus Program

Monthly Gym Allowance

Tuition Reimbursement Program

Continuing Education/Training and Development Opportunities

Free Checking/Savings Accounts

Annual Company Apparel Allowance

ESSENTIAL FUNCTIONS (of Teller/New Accounts Representative)

Accepts and processes checking and savings deposits including night deposits; inspects deposit tickets and deposited items for completeness and correctness; validates customer receipts. Places holds on accounts to identify uncollected funds.

Cashes checks and savings withdrawals within prescribed limits.

Sells and prepares cashiers checks.

Prepares daily totals and corresponding tickets for transactions. Assembles and prepares, within established schedule, all transactions for timely processing.

Monitors and maintains an adequate supply of currency and coin; balances cash drawer according to established schedule and performance standards. Sells excess coin and currency to vault, or buys coin and currency to maintain minimum but adequate drawer supply.

Performs proof capture.

Responds to customer inquiries regarding basic account information (e.g., account balance, check clearance, etc.). Prints account history, researches and resolves problems, initiates and follows up research requests and may refund fees when appropriate.

Provides customers with product information.

May open or close branch, main vault or night deposit vault for the day.

May open, replenish or balance branchs ATM machine according to established schedule.

Processes change orders.

Welcomes and interviews customers and prospects to acquire information and define personal and business financial needs; recommends and sells retail products to meet their financial needs and opens appropriate new accounts. Enter new account information into computer system.

Provides customers services such as telephone account transfers, check orders, notary services, and account closures.

KNOWLEDGE, SKILLS and ABILITIES (of Teller/New Accounts Repre

Ciera Bank

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Teller/New Accounts Representative