Organization Overview

Christian Center of Park City (CCPC) (https://ccofpc.org/about/) is a Christian, humanitarian community resource center dedicated to improving the lives of individuals and communities by addressing immediate and basic needs. We serve as a leading network for community resources, offering counseling, care support, and providing hope to those we serve. Our work is primarily focused on the population centers of Summit and Wasatch counties, but we serve all people, regardless of race, religion, nationality, sexual orientation, ethnicity, or gender. We require no membership, dues, or adherence to our faith traditions to benefit from our programs and resources.

Job Title: Front Office Administrative Assistant

Department: Counseling Admin

Reports to: Assistant Director of Counseling & Wellness

Location: In Person, Park-City UT

Pay Range: $18.50-$22/h

Availability: Mon-Fri 20-25 hours/week

Job Summary

CCPC is seeking an energetic and outgoing Front Office Administrative Assistant to serve as the front-line customer service, hospitality, and administrative contact for all clients, providing a friendly, consistent, and welcoming presence. FOAA will play a key role in welcoming clients and coordinating important information and communications for the Counseling & Wellness Center.

Key Responsibilities

Greet all Counseling and Wellness clients and staff with a friendly, consistent & welcoming presence while also gathering relevant information, scheduling, and taking payments.

Responsible for all inbound communications to Counseling & Wellness including all phone calls, texts, crisis calls, voicemails, emails, and walk-ins. Return responses within 24 hours.

Update and maintain the welcome area with brochures and timely information.

Manage scheduling for all new clients and current clients of specific clinicians, physicians, and coaches.

Collect all required paperwork, create charts for patients, update agreements, ROI's, and consents, and ensure OQ screening delivery and reporting.

Enter transactions and payments daily.

Direct and/or retrieve appropriate information for clients and walk-ins.

Maintain cleanliness overall across the Counseling Center's waiting area, office area, and other shared areas. Prepare the front office and therapy rooms each day.

Responsible for all administrative aspects of pre-meeting communications and set up including providing Zoom link, Owl Labs camera, taking and taking/sending summary meeting minutes.

Ensure supplies are available for the office and clinicians. Report inventory needs to ensure stocked supplies are always on hand.

Manage referral process, resource list, clinical record requests, and administrative front office documents. Update information when requested.

Organize offices, files, and stored supplies as needed.

Assist with administrative and office tasks and projects.

Train new staff and volunteers in front office duties and procedures

Other responsibilities as assigned.

Expectations:

Represent CCPC's mission, vision, and values internally and externally.

Demonstrate flexibility, adaptability, and a positive attitude toward new ideas and change.

Regular communication with management and contribute to organizational initiatives.

Able to maintain strict confidentiality in all matters.?

Qualifications

A self-starter with excellent organizational and administrative skills, able to plan and manage multiple tasks, prioritize duties, and problem-solve in a fast-paced environment.

Good computer skills, familiar with social networking, and website management, competent in Microsoft Office Suite, especially MS Word, Excel, and PowerPoint. Experience a plus in Electronic Medical Records.

Strong relational, interpersonal, telephone, and written skills expressed with warmth, empathy, and confidence.

Ability to work independently and collaboratively in a multi-task environment and maintain a positive attitude in an environment that embraces change.

High School Graduate or Equivalent

Equal Employment Opportunity

CCPC believes that equal opportunity is a fundamental principle in conducting business and has promoted this principle as a basic policy in the governing of CCPC. CCPC believes that all persons are entitled to equal employment opportunity and prohibits discrimination against its employees or applicants based on any protected category as defined by law, including, but not limited to race, color, sex, pregnancy, childbirth, pregnancy-related condition, age (40 years or older), religion, national origin, disability, sexual orientation, genetic testing, or gender identity or any other grounds prohibited by state or federal law. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.

CCPC is committed to providing a work environment that is free of unlawful discrimination and unlawful harassment. Focusing primarily on the population centers of Summit and Wasatch Counties, CCPC serves and employs all people, regardless of race, religion, gender identity or expression, nationality, sexual orientation, political affiliation, socio-economic status, veteran status, ethnicity, family, or marital status.

CCPC requires no membership, dues, or compliance with faith traditions to be served by their programs and resources.

Christian Center of Park City

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