What You'll Be Doing

You will maintain a high level of knowledge of the services provided by the agency and the programs. The Administrative Assistant will be the face of the agency, welcoming visitors and answering incoming calls.

Your Main Priorities

While additional responsibilities are likely to arise on the job, you will primarily:

Maintains cleanliness of front desk and waiting area.

Greets all visitors with a warm, friendly and supportive manner.

Receives and records client payments and provides receipts in accordance with established procedures; makes bank deposits.

Receives, sorts and routes, mail, and deliveries.

Assists with general office duties (i.e., typing, faxing, mailing, filing, shredding, etc.).

Assists with agency events (i.e., holiday giving, annual meeting, board meetings, engagement events, etc.).

Assists in agency programs as needed.

Who You Are

Requirements, Skills & Abilities:

High school diploma or equivalent required.

Minimum 6 months' experience working in a customer service environment; experience working in an office setting preferred.

Strong organizational, critical thinking and time-management skills.

Basic computer skills required; knowledge of Microsoft Office 365.

Ability to communicate and effectively interact with a diverse population.

Collaboration and teamwork.

The ideal candidate will be required to meet all background checks and medical clearances required for the position.

Physical Requirements

Operational staff:

This position involves work in an office setting. Tasks include operating a computer for extended periods, communicating with colleagues, and occasional lifting of office/department materials up to 25lbs. The role also requires the ability to sit for extended periods, bending, reaching, hearing and vision.

Equal Employment Opportunity

Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Culturally and Linguistically Appropriate Services

In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:

Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.

Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.

Demonstrate the ability to successfully deliver culturally responsive services.

Affirmative Action

Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.

Child & Family Services of RI

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