Regular Full-Time

Glen Cove, NY, US

Requisition ID: 5380

Salary Range: $26.00 To $28.00 Hourly

Assertive Community Treatment ( ACT) Program Assistant

Location: Glen Cove

Full-Time | Monday-Friday | Non-exempt

Salary: $26 - $28 per hour

Job description:

Are you organized, compassionate, and ready to make a difference in your community? Join our Assertive Community Treatment (ACT) Team as a Program Assistant and support a multidisciplinary team that provides critical mental health services to individuals in need.

About the Role

The ACT Program Assistant plays a key role in ensuring the smooth day-to-day operations of the ACT team. You will provide direct support to clinical staff in both the office and the field, serve as a liaison with program participants, and participate in team meetings. This is a dynamic role that requires strong organizational skills, comfort with data and technology, and the ability to manage multiple priorities in a fast-paced environment.

What You'll Do

Support team operations through daily communication, visit tracking, and coordination of transportation for program participants.

Assist in care coordination and treatment planning efforts.

Maintain organized and accurate medical and program records.

Manage documentation using internal systems (e.g., CAIRS).

Track and reconcile program-related expenses, including service dollars and credit card usage.

Perform reception and communication duties, including triaging calls, scanning, and faxing.

Utilize and oversee access to program databases and platforms (e.g., PSYCKES, HEALTHIX, EPACES).

Contribute to team projects and special assignments as needed.

What You Need

Bachelor's degree

2+ years of administrative or office support experience

Strong organizational, multitasking and time management skills

Excellent communication skills and ability to work independently and with diverse groups

Proficiency in Microsoft Office and general computer systems

Why Join Us?

You'll be part of a passionate, supportive team committed to empowering individuals with serious mental illness to live independently in the community. This position offers a unique opportunity to work in a collaborative and mission-driven environment while gaining valuable experience in the mental health and human services field.

Apply Today!

Apply today and become an integral part of a team that's making a lasting impact.

We are an equal opportunity employer and value diversity at all levels of the organization.

Charles Evans Center

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