FULL TIME

Clerical

LOWELL, AR, US

Salary Range: $21.63 to $26.44 Hourly

Position Summary

CRI is seeking a highly organized, proactive, and professional Office Manager to support our Corporate Headquarters in Lowell, AR. In this role, you will serve as the first point of contact for all visitors, greeting and assisting guests to ensure a welcoming and professional experience. You will oversee front desk operations, provide administrative support to leadership and project teams, and ensure the office runs smoothly and efficiently. The ideal candidate is detail-oriented, customer-service focused, and able to thrive in a dynamic environment that supports federal contract activities.

Essential Duties & Responsibilities

Front Office & Reception Duties

Greet and assist all visitors to CRI Headquarters, serving as the primary point of contact for guests, clients, and vendors, ensuring a professional and welcoming experience

Answer and route incoming phone calls and emails in a courteous and timely manner

Manage visitor sign-in, badges, and conference room scheduling

Maintain reception and common areas to ensure a professional appearance

Distribute mail and go to post office as needed Administrative Support

Provide administrative assistance to executive management and project staff as needed

Prepare, format, and proofread correspondence, reports, and presentations

Manage calendars, schedule meetings, and coordinate logistics

Maintain electronic and paper filing systems in accordance with company policies

Assist with document control and records management, including support for government contract documentation Office Operations

Order and maintain office supplies and coordinate with vendors

Support onboarding activities for new employees (e.g., badges, workspace setup, forms)

Assist with travel arrangements and expense documentation when required

Support compliance with company procedures and federal contract requirements

Organize company events

Ensure a clean and safe work environment

Maintain maintenance schedules for office (call Mathias (building owner), coordinate filter changes, call plumber, call electrician) Additional Duties

Assist with special projects and administrative initiatives as assigned

Maintain confidentiality of sensitive company and contract-related information Will need a 5C clearance (attending meetings, incidental contact with letters and correspondence as well as any documents that may come out of printers)

Minimum Requirements (Education & Experience)

Must be a US Citizen High School Diploma

Minimum of five years previous experience in office management, administrative support, or front office coordination

Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), including document formatting, spreadsheet functions, and presentation development.

Ability to use Microsoft Office tools to create reports, analyze data, manage schedules, and support day-to-day operations.

Preferred Requirements (Education & Experience)

Experience supporting federal government contractors or compliance-driven environments

Experience coordinating facilities or vendor management

Event planning or meeting coordination experience

Ability to develop, administer, and/or maintain support of special projects and activities

Demonstrated success as a trusted business partner, respecting and understanding the confidential nature of work and office environment

Minimum Requirements (Knowledge, Skills & Abilities)

Strong written and verbal communication skills

Excellent organizational, multitasking, and time-management abilities

Professional demeanor and strong customer service orientation Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Ability to handle confidential information responsibly Ability to obtain and maintain a Federal Public Trust (5c) security clearance (financial/credit history and background will be reviewed):

Not in default on federal student loans -Demonstrated financial responsibility

No felony convictions within the past 7 years Misdemeanor convictions within the past 7 years may impact eligibility

No non-medical collections totaling $7,500 or more

Other Requirements/Information

Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights Poster can be found here: https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the Company.

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