GENERAL FUNCTION: Assists Leadership and the Access and Outreach Coordinator with the facilitation of all matters related to housing, provides accurate and timely support to all staff in New Directions.

MAJOR TASKS:

Coordinates the housing management services for New Directions participants.

Assists with apartment acquisition, contract negotiation, and acts as an liaison between program participants and apartment complex.

Maintains a professional relationship with apartment complex property manager and interfaces with maintenance staff and apartment management staff.

Responsible for set up of telephone, gas and electric, water and trash services in new apartments.

Responsible for ordering and managing distribution of participant food gift cards and bus passes or gas gift cards.

Responsible for regularly inspecting rental units and maintaining units.

Responsible for apartment documents, lease management, collecting rent, and maintaining housing records.

Coordinates the collection and calculation of Participant Productivity Trackers, waivers, payment plans, and rent.

Verifies and approves payments for all utility bills and rents due for program apartments.

Tracking complex rent payments and managing all apartment housing portals (10-20).

Coordinates furnishing move-in and set-up of apartments for transitional youth.

Refers and interfaces with housing professionals and resources such as HUD and Section 8 as needed by youth to facilitate delivery of services.

Responsible for monthly County ETO Housing database entry and reports.

Coordinates the preparation of and submission of Participant Allowance Sheets to accounting, and receiving, processing and distributing Participant Allowance checks.

Responsible for preparing Emancipation checks and calculating itemized credits and deductions in compliance with California Landlord laws.

Responsible for managing moves, tenant statements, and communication through the Buildium database.

Assists with the organization and distribution of donations to participants.

Coordinates maintenance of office suites and apartment units.

Maintains confidentiality of client information and files kept in housing office and ensure files are locked at the end of the day.

Manages Casa de Amparo requests and reports (petty cash, cash equivalent documentation, and check requests.)

Assists with incoming/outgoing participant's needs and paperwork.

Manage inventory, order, and distribution of office supplies as required, without waste and within budget.

Assures the maintenance of administrative housing files, supplies, housing file cabinets and storage areas in orderly fashion.

Assures the maintenance of administrative housing files, office and janitorial supplies, housing file cabinets and storage areas in orderly fashion.

Manages food donation coordination and audits.

Assist the team with transporting participants and assisting during group outings and activities.

Assists with light cleaning, moving (in and out), and storing participant items when appropriate.

Responsible for key organization and management; assists with making key copies as appropriate,

Assists with purchasing household items for new participants; sets up apartments to be move-in ready.

Manages company vehicle paperwork, cleanliness, and ensures upkeep.

General trouble-shooting/problem-solving the completion of tasks.

Job Qualifications

QUALIFICATIONS:

· 1 - 2 years property management experience with knowledge of federal, state, and local fair housing laws preferred.

· Experience in Social Services, Transitional Age Youth or Foster Youth preferred.

· Comprehensive knowledge of current Microsoft Office and internet use.

· Well-organized, strong telephone and interpersonal communication skills, detail and big picture oriented.

· Proactive with problem solving abilities. Flexible and able to respond to multiple demands.

· Must be approved by insurance carrier to drive personal vehicle. Must have auditory, visual and physical skills to be able to perform tasks as outlined in this job description.

· Must have ambulatory, auditory, and visual skills to observe residents and staff.

· Must have the physical ability to participate in activities and perform related physical skills, including, but not limited to, crouching, lifting 50 pounds, crawling on hands and knees, and walking up and down stairs.

· Ability to comply with all employment requirements including, but not limited to CPR/Pediatric 1st Aid, physical, TB and drug screen clearance, clear DMV record and approval from insurance carrier to drive agency vehicles. Must provide proof of immunization against influenza, pertussis, and measles.

EFFECT ON END RESULT: This position assures accurate, timely, organized completion of forms, handbooks, and an overall coordination of participant housing issues. This includes maintaining an organized filing system, economical use of supplies and professional and efficient clerical services in the Transitional Housing Program office.

Casa de Amparo

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