This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2375843

How to apply:Complete an Online Application at our website www.capedcu.com for the specific job opportunity that interests you. Resumes are not accepted in lieu of an application.

Role:TheConsumer Loan Servicing Specialistprovides financial services of superior quality and convenience through auditing consumer loans to ensure integrity of loan documentation, regulatory compliance, and adherence to company policy. This position remains current with all regulatory and company lending guidelines and oversees all administrative functions involving servicing of consumer loans.

Pay:The pay for this position is\$21.75 an hour.

Essential Functions & Responsibilities:

Handles all consumer loan servicing functions including but not

limited to: processing interactions and opportunities, e-Oscar disputes and updates, wrecked vehicle insurance claims, all collateral protection claims as well as process dealer chargeback claims for the indirect team.

Performs internal auditing of consumer loan documentation after

closing. Assist with the review and management of correspondence to obtain missing documentation or other findings within the audit.

Receives, organizes, prioritizes documentation from the Consumer

Lending team and other departments regarding Consumer Loans. Performs scanning and indexing functions including document preparation and reassembly.

Assists with staff training on scanning, access and retrieval of

electronic documents.

Handles all tasks involving collateral protection insurance

including adding premium, refunding premium, processing insurance documents and incoming/outgoing calls to agents and members.

Processes requests for releases of collateral or loan modifications

and ensures needed documentation is obtained..

Maintains a thorough knowledge of Consumer Lending policies and

procedures, keeps up to date on regulation changes.

Support vehicle titling processes including lien perfection and

releases.

Maintains knowledge of all Credit Union products, services, and

promotions.

Contributes to efficient Credit Union operations by performing other

job related duties as assigned.

Capital Educators Federal Credit Union

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Consumer Loan Servicing Specialist