About Bridger Aerospace?

Bridger provides aerial wildfire surveillance, relief and suppression, and aerial firefighting services using next-generation technology and environmentally friendly and sustainable firefighting methods primarily throughout the United States and Canada, as well as airframe modification and integration solutions for governmental and commercial customers. Our mission is to save lives, property and habitats threatened by wildfires, leveraging our high-quality team, specialized aircraft and innovative use of technology and data. We are meeting an underserved and growing need for next-generation full-service aerial firefighting platforms.

Reports to: Director of Technology

About the Role

Bridger Aerospace is seeking a full-time Manager of Information Technology to lead the planning, implementation and maintenance of our cloud-first environment. The Manger of IT is responsible for leading IT support to the organization's employees, computer systems, networks, and applications. This is a full-time position based at Bridger Aerospace HQ located in Belgrade, MT and must be performed on-site. Reports to: Director of Technology

Responsibilities:

Manage a small team providing phone, remote, and onsite technical support to all Bridger Aerospace employees

Function as the senior systems administrator for our Entra and MS365 environments

Act as the senior point of escalation for service requests or incidents

Ensure endpoints, network devices, Azure resources, Entra, and our MS365 environment are configured in accordance with standards established by the information security team

Manage software licensing for the enterprise

Act as primary liaison to any managed service providers and vendors

Manage administration of the network component of physical security systems

Manage telecommunications services to include cellular, satphone, ISP, and Starlink

Manage, train, and mentor junior IT staff

Participate in, and/or maintain IT Training or Certifications as authorized by Management

Develop and implement IT policies, procedures, and best practices to ensure compliance, security, and scalability

Stay informed on industry trends, emerging technologies, and security threats to recommend and implement improvements

Maintain the security and confidentiality of all company data, including employee, operational, and customer information

Participate in User Access Reviews and other activities related to audit functions

What We're Looking For:

6+ years of progressive Help Desk/Desktop Support/Systems Administration professional experience

Experience administering hybrid or full Entra ID and MS365 environments

Experience administering Microsoft desktop operating systems using InTune

Experience with remote management and MDM tools

Working knowledge of network devices to include switches and firewalls

Experience providing technical support to a remote workforce

Experience with printer and peripheral setup, configuration, and troubleshooting

Takes the initiative for process improvement

Ability to embrace change while rapidly learning new tools and developing new skills

Customer-focused and service-oriented while adhering to management priorities

This position requires obtainment of an AOA Badge issued by Bozeman-Yellowstone Int'l Airport.

Bridger Aviation Group, LLC. and its family of companies does not discriminate or permit discrimination by any member of its community against any individual on the basis of race, color, religion, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, parental status, marital status, age, disability, citizenship status, veteran status, genetic information or any other classification protected by federal or state law in matters of employment, promotion, services or activities it operates.

Bridger Aerospace

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Manager of Information Technology