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Clinical:

Preparing patients for examination, take vitals and medical

histories. Assists the physician during exams

Updates patient medical records

Administer immunizations and flu shots

Collect and prepare laboratory specimens Perform basic laboratory

tests

Take electrocardiograms

Ear cleaning and irrigation Clean wounds Schedule procedures

Knowledge of insurance plans and requirements for prior

authorizations and referrals

Administrative:

Responsible for smooth entry and exit of the patient, welcomes and

greets all patients and visitors in person and on the phone

Answers the phone while maintaining a polite, consistent phone

manner using propertelephone etiquette. Schedules and confirms appointments

Registers new patients and updates existing patient demographics by

collecting detailed patient information including personal and financial information

Responds to patients and visitor inquiries in a courteous manner

Sorts mail and faxes and scans correspondence

Responsible for keeping the reception area clean and organized

Requirements: High school diploma or graduation equivalency degree (GED). CMA or nursing student preferred. Knowledge of clinical and office procedures and basic computer skills.

Previous experience in a medical office setting is preferred.

Skills: Ability to multi-task, excellent customer service skills, proper telephone etiquette, basic computer skills. Ability to multi task, good organization and time- management skills. Ability to deal with potentially stressful situations in a sensitive and caring manner. Excellent interpersonal skills, including friendliness, empathy, patience, kindness, politeness and helpfulness. Team player.

Brandywine Hundred Family Medicine

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