Malvern Borough is looking for an organized, friendly, and community-minded Administrative Assistant to join our team.

This position is a great fit for someone who enjoys working with people while also keeping important day-to-day operations running smoothly. This role offers a unique mix of public service, organization, and behind-the-scenes municipal operations. You'll be part of a small team where your work directly supports the Malvern community.

If you're dependable, detail-oriented, comfortable working with the public, and interested in local government, we'd love to hear from you.

Position Type: Full-Time, Non-Exempt (Includes designated evening meeting attendance)

Core Benefits: Rare Defined Benefit Pension Plan, 100% Comprehensive Health/Dental/Vision, Generous PTO.

Why Malvern Borough?

Nestled in the heart of Chester County, the Borough of Malvern blends historic charm with a progressive, community-first approach to local governance. Unlike massive, bureaucratic municipal systems, Malvern operates with a small, highly collaborative, and supportive team. Here, your work isn't hidden behind red tape-you will see the direct, positive impact of your efforts on the community every single day.

We offer an incredibly stable work environment, true work-life balance, and a workplace culture rooted in mutual respect. If you are looking to escape the unpredictable private corporate grind, or if you are a municipal professional looking for a meaningful step up into local government administration, Malvern is your next home.

The Opportunity & Impact

You will be the operational heartbeat of Borough Hall. This multifaceted role bridges the gap between our residents, elected officials, and daily operations across administration, finance, and building codes.

Responsibilities include:

Welcoming residents and visitors and answering phone calls

Providing helpful front-desk customer service

Preparing meeting minutes and supporting Borough meetings

Assisting with public records and records compliance

Coordinating permit applications with the Building Code Official

Providing general administrative support to Borough operations

Experience: 2-4 years of robust administrative, office coordination, or public-facing experience. (Prior experience in local government, PA Borough Code, or municipal software is highly preferred, but we are willing to train the right corporate-to-public transition candidate).

Education: A Bachelor's degree or equivalent blended professional experience.

Skills: Highly proficient in Microsoft Office Suite (Word, Excel, Outlook, SharePoint). Strong de-escalation and customer service skills are vital-you know how to handle an anxious contractor or a confused resident with patience and grace.

Compliance Mindset: A sharp eye for regulatory detail and an absolute commitment to maintaining confidentiality regarding sensitive municipal, financial, and personnel files.

Logistics: Possess a valid PA Driver's License and the flexibility to attend required daytime and evening Borough meetings.

What We Offer (The Total Compensation Package)

We believe in taking care of the people who take care of our borough. Your compensation goes far beyond your base paycheck:

True Financial Security: Participation in the Borough's Defined Benefit Pension Plan, providing a guaranteed monthly income throughout your retirement. Optional 457(b) retirement savings plans are also available.

Premium Health Benefits: Comprehensive medical, dental, and vision insurance packages designed to keep you and your family protected.

Time to Recharge: A generous Paid Time Off (PTO) package alongside observed paid holidays.

Ready to Make a Difference?

If you are ready to bring your administrative talents to a workplace that values your time, respects your expertise, and provides long-term career stability, we want to hear from you.

To Apply: Please submit your resume and a brief cover letter outlining why you are interested in serving the Malvern community through our secure application portal: https://www.malvern.org/1497/Administrative-Assistant-Coordinator

Borough of Malvern

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