Job Description

Drive consistent and profitable new sales for Blue Cross NC within the Local Group market segment (1-99 employees). This role is responsible for identifying and maximizing sales opportunities by delivering data-driven, market-leading solutions tailored to the needs of prospective customers. The primary focus is on selling Blue Cross NC core and ancillary products while cultivating strong, trust-based relationships with agents and prospects. Success in this role is measured by the ability to communicate the financial and service value of our offerings, contributing to long-term customer satisfaction and retention.

What You'll Do

Maintain deep, up-to-date knowledge of corporate policies and procedures related to benefits, rating claims, billing, retention and service capabilities

Develop and execute strategic sales plans using data-driven insights, market trends and improved sales aids to effectively close new business opportunities.

Build and manage a robust pipeline of prospects by identifying growth opportunities, including ancillary products, and expanding service offerings aligned with client needs and desired health outcomes.

Cultivate trusted advisor relationships with agents by leveraging market intelligence and data to influence decision making.

Represent Blue Cross NC with professionalism, articulating the value of our solutions and corporate efforts for cost containment and healthcare management.

Stay informed on competitor activities, economic conditions, and health care industry trends to inform sales strategies and maintain a competitive edge.

Support the Regional Sales Manager and Director of Sales by providing strategic input and assistance in resolving sales related challenges and closing key accounts.

Ensure timely and accurate responses to inquiries, quote requests, training needs, and sales opportunity updates.

Train agents on product offerings, funding arrangements, rating, and enrollment processes, to ensure smooth implementation of sold groups.

Recommend process improvements and share best practices to enhance sales effectiveness and customer experience.

Partner with the Group Center of Excellence and Operations to ensure seamless enrollment

Identify and document best practices and communicate key client experiences to seek process and sales resources improvement opportunities. Make recommendations and suggestions for procedural changes when deemed necessary to achieve sales and service goals and objectives.

What You Bring

Bachelor's degree or advanced degree (where required)

3+ years of experience in related field

In lieu of degree, 5+ years of experience in related field

Must be able to obtain a North Carolina Health and Life Insurance license within the 60 days of employment in this position.

Must possess and maintain a valid driver's license.

Bonus Points

Insurance sales experience in healthcare preferred

Strong communication and negotiation skills

Ability to build strong relationships

Skilled at navigating diverse personalities with flexibility and emotional intelligence.

Enthusiastic about engaging directly with clients and delivering exceptional service.

What You'll Get

The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community?

Work-life balance, flexibility, and the autonomy to do great work

Medical, dental, and vision coverage along with numerous health and wellness programs?

Parental leave and support plus adoption and surrogacy assistance?

Career development programs and tuition reimbursement for continued education?

401k match including an annual company contribution?

Learn more (https://careers.bluecrossnc.com/global/en/benefits) ?

*Must currently reside in North Carolina for consideration

Compensation

This is a sales incentive role with a total compensation package that consists of a base salary and sales incentive target component. All sales roles are eligible for an initial draw/guarantee to assist new hires with their on-boarding with the company.

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We're committed to better health and better health care - in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at HR.Staffing@bcbsnc.com .

For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming

BlueCross BlueShield of North Carolina

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