POSITION SUMMARY:

The Housekeeping room attendant is responsible for cleaning all assigned areas in accordance with Big Cedar Lodge proceduresand standards.

ESSENTIAL FUNCTIONS:

Provides professional, friendly service to all guests.

Cleans corridors, lobbies, stairways, and lounges as well as guest rooms.

Organizes work schedule from the room status list, arrivals, and departures.

Distributes linen, towels and room supplies using wheeled carts or by hand and organize and restock cart at the end of the shift.

Restocks room supplies such as drinking glasses, soaps, shampoos, writing supplies and replaces laundry bags and slips.

Replaces dirty linens with clean items and stores all dirty laundry in line with company policy.

Inspects and turns mattresses regularly, checks all appliances in rooms are in working order and realign furniture and amenities according to prescribed layout.

Responds to guest queries and requests, responds to calls for housekeeping problems such as spills, broken glasses, deliver any requested housekeeping items to guest rooms and remove room service items

Ensures confidentiality and security of guest rooms and follow all company safety and security procedures.

Observe and report damage of hotel property report any maintenance issues or safety hazards

ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High School Diploma or Equivalent

Years of experience: 1 to 3 months related experience and/or training; or equivalent combination of education and experience.

KNOWLEDGE, SKILLS, AND ABILITY:

Basic knowledge of housekeeping department duties.

Familiarity with computer software word processing, database and spreadsheet (especially Excel) is essential.

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Big Cedar LLC

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Lodge Attendant