This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1351651

Overview:

At Better Homes and Gardens Real Estate The Masiello Group, we are committed to delivering exceptional support to our real estate agents. The Business Support Specialist (BSS) plays a critical role in that mission across our 25+ offices in four states.

This fast-paced position combines administrative support, technology troubleshooting, and marketing coordination. As the first point of contact, you set the tone with professionalism and warmth while maintaining high standards of organization, adaptability, and accountability. Success in this role requires strong work ethic, the ability to manage shifting priorities, and a commitment to keeping the office running efficiently at the highest levelensuring agents are supported and clients feel welcome.

What Were Looking For:

Were seeking a proactive, organized, and solutions-oriented professional to support our regional real estate team and help keep day-to-day operations running smoothly. This role is ideal for someone who enjoys helping others, managing details, solving problems, and supporting process consistencies and efficiencies in a fast-paced environment.

The right candidate is resourceful, dependable, and desires to work as a valuable team member to get the job done. Youre someone who enjoys figuring things out, communicating clearly, and following through with professionalism and care.

Youll work closely with the Sales Director and agents across the region to support transactions, office operations, systems management, training, and overall company success.

**This in-person position is based in our South Portland office while supporting agents throughout the region. Candidates will be asked to provide 3 professional references in the final stages of the interview process.

What Youll Do:**

Provide administrative and operational support to the Sales Director

and regional agents

Review listing and transaction documents for accuracy and

completeness

Manage data across real estate, marketing, and accounting systems

Coordinate listing timelines, updates, and workflows to support

smooth transactions

Assist agents with systems, technology tools, and process-related

questions

Support onboarding and offboarding activities for agents

Maintain marketing materials, listing information and compliance

records

Track licensing deadlines and required documentation

Deliver training and support for agents across varying experience

levels

Help maintain efficient office operations and communication

throughout the region and home office team

Handle confidential information with professionalism and discretion

Better Homes and Gardens The Masiello Group

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