We are searching for a full time; medical records clerk to join our office team. Candidate should possess excellent communication skills, be detail-oriented, organized, and comfortable with electronic medical records. The medical records clerk must always maintain confidentiality; knowledge of health records is preferred.

Duties and responsibilities may include but are not limited to:

Receive and respond to incoming requests for health information.

Assist patients, process mail, respond to telephone and e-mail inquiries and retrieve facsimile (fax) inquiries in a timely and professional manner.

Provide excellent customer service to both internal and external customers.

Validate requests and authorizations for the release of information according to company procedures and HIPAA regulations.

Document requests and updates in the electronic tracking system as required by established procedures.

Ensure that requests and authorizations are scanned into the electronic health record system.

Complete release of information requests accurately and correctly, according to the content of the requests, company procedures, and established standards of quality and productivity.

Organize workload and prioritize work tasks to meet management's production goals.

Maintain working knowledge of the current state and federal laws and regulations related to patient privacy, as well as facility policies and procedures regarding the release of information.

Help to foster a "team approach" with co-workers throughout the Practice to benefit the entire organization and best serve the patients' needs.

Maintain regular attendance in compliance with the practice Attendance Policy.

Other duties assigned by manager(s)

Qualifications and Experience

High school diploma or equivalent

Customer service experience preferred

Medical office experience preferred

Working Schedule

Office hours are Monday-Friday from 7am-4pm.

Physical requirements

Stand, sit, talk, hear

Use hands and fingers to operate a computer and telephone keyboard reach

Specific vision abilities required by this job include close vision requirements due to computer work

Ability to go up and own two flights of stairs throughout the day.

Ability to uphold the stress of assisting patients of diverse backgrounds

Pay

Starting at $20 per hour, will vary based skills and/or qualifications

Bedford Commons OBGYN

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Medical Records Clerk