This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13680827

::: {dir="auto" tabindex="0" message-author-role="assistant" message-id="5065f989-ac9b-4ae6-8451-99f31397aef3" message-model-slug="gpt-5-5-thinking" turn-start-message="true"} AdministrativeMedical Office Assistant\ Location:South Holland\ Compensation:\$17.50\$18.80/hour

About Aunt Marthas {#about-aunt-marthas section-id="1wvzess" data-start="122" end="145"}

Aunt Marthas Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We are dedicated to creating environments that allow us to do what we do bestprovide accessible healthcare and wellness services.

Position Summary {#position-summary section-id="op20pf" data-start="473" end="493"}

Under the direct supervision of the Nurse Manager, theAdministrative Medical Office Assistantprovides frontline administrative support to patients, clinical staff, and health center operations. This role is responsible for patient registration, appointment scheduling, insurance verification, collection of co-pays and deductibles, and ensuring a welcoming, organized, and efficient front office experience.

The ideal candidate demonstrates strong customer service skills, attention to detail, professionalism, and the ability to manage multiple administrative tasks in a fast-paced healthcare environment.

Key Responsibilities {#key-responsibilities section-id="164ueu3" data-start="1110" end="1134"}

Uphold patient confidentiality and ethical behavior in alignment

with Aunt Marthas policies.

Provide administrative support to the health center and assist

patients, visitors, and staff in a professional manner.

Support multiple health centers within a designated region, as

needed.

Actively participate in daily team huddles to support clinic

operations.

record (EHR) system, ensuring completion of all required forms and accurate data entry.

Verify insurance eligibility and income, and upload required

documentation into the EHR.

Refer uninsured or underinsured patients to enrollment specialists

for insurance support.

Answer phone calls professionally and courteously, route

communications appropriately, and document all interactions in the EHR.

Schedule, reschedule, and cancel appointments as needed.

Conduct reminder and follow-up calls for missed appointments per

protocol.

Process patient check-outs, including collecting payments, issuing

receipts, submitting claims, and scheduling follow-up visits as directed by clinical staff.

Complete administrative tasks, phone messages, patient cases, and

eligibility reviews by the end of business each day.

Perform daily cash reconciliation and end-of-day batch closing

accurately.

Process medical record requests within established timeframes.

Collect and distribute internal and external mail.

Complete all required Core Curriculum training.

Perform additional duties as assigned.

Qualifications {#qualifications section-id="12f3so4" data-start="2674" end="2692"}

Education & Experience

High school diploma or GED required.

At least one year of previous customer service experience required.

Previous experience as a Medical Office Assistant, Administrative Assistant, Patient Acce :::

AUNT MARTHAS YOUTH SERV CTR., INC.

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