Job Duties Description

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2025 USA Great Place to Work certified company:

A position that is: Salary, Full time, Mon-Fri

Medical Plan options, including fertility coverage and free mental health and telehealth coverage

Dental and Vision Insurance

FSA/HSA options

Paid parental leave

Company-provided short-term disability, long-term disability, and life insurance

Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance

401(k) with a generous company match

Pet Insurance Benefits

Tuition reimbursement

21 Paid Days Off

7 Paid Holidays

Short-term Incentive Plan (STIP), ask your Talent Partner for details

Dress For Your Day (casual dress environment)

Paid comprehensive on-the-job training

Company phone provided

Company computer provided

Career advancement opportunities

The Account Sales Manager is responsible for managing and growing relationships within an assigned portfolio of customers across a defined territory. This role focuses on customer retention, satisfaction, and expanding share of wallet by identifying opportunities to deliver additional value through Ascentek's products, services, and solutions.

The Account Manager serves as a trusted advisor to existing customers, ensuring their needs are met while proactively identifying opportunities to deepen partnerships and increase revenue. Success in this role is measured by customer retention, revenue growth within existing accounts, and expansion of product or service penetration.

Working closely with internal teams and New Business Development Executives, the Account Manager ensures a seamless customer experience while driving long-term account growth and loyalty.

This role requires strong relationship-building skills, business acumen, and a proactive approach to uncovering opportunities that benefit both the customer and Ascentek.

ESSENTIAL DUTIES and RESPONSIBILITIES:

Manage and grow relationships within an assigned portfolio of existing customers

Drive customer retention and satisfaction through proactive engagement and consistent follow-up

Identify opportunities to increase share of wallet through cross-selling and upselling relevant solutions

Develop and execute territory and account growth plans to expand revenue within existing accounts

Conduct regular customer meetings and business reviews to understand operational needs and future opportunities

Deliver solution-based proposals that demonstrate value, efficiency, and total cost of ownership advantages

Serve as the primary point of contact for customers, coordinating internally to ensure strong service and fulfillment

Maintain accurate customer records, activity tracking, and opportunity management within Salesforce CRM

Analyze sales data, purchasing patterns, and customer trends to identify expansion opportunities

Collaborate cross-functionally with internal teams including operations, marketing, and customer support to enhance the customer experience

Promote Ascentek's e-Commerce platform and digital tools to improve convenience and engagement

Monitor competitive activity and industry trends that may impact existing customer relationships

Represent Ascentek professionally at customer meetings, industry events, and trade shows

Maintain strong organizational habits to manage account priorities, follow-ups, and growth initiatives

Model Ascentek's core values through teamwork, accountability, and commitment to doing what's right

Contribute to company culture through collaboration, continuous improvement, and participation in team initiatives

Education:

Bachelor's degree or equivalent professional experience

Experience and/or Training:

3-5 years of account management, territory management, or customer relationship sales experience

Proven success in retaining customers and expanding revenue within existing accounts

Experience using CRM systems, preferably Salesforce

Knowledge, Skills, and Abilities:

Strong relationship management and customer engagement skills

Ability to identify opportunities to expand share of wallet within existing accounts

Excellent communication and interpersonal skills with the ability to influence decision-makers

Highly organized with disciplined follow-up and account planning habits

Analytical mindset with the ability to interpret customer purchasing data and trends

Customer-focused approach with strong problem-solving capabilities

Ability to collaborate effectively with internal teams to deliver a strong customer experience

Self-motivated with the ability to manage priorities across multiple accounts

Advanced Microsoft Excel skills including pivot tables and data analysis

Lubricant coursework and/or certifications preferred; Training on heavy-duty and technical skills will be provided

Familiarity with technical or solution-based selling

Ability to manage multi-location or enterprise-level accounts

Physical, Mental, Environmental Demands:

Frequent, sitting, talking, hearing and use of hands to handle objects, tools or controls

Occasional standing, walking and travel to customer sites, trade shows and events

Ability to lift and move items up to 10 pounds such as laptops or sample materials

Work primarily performed in a remote environment with moderate noise levels

Frequent travel to customer sites, tradeshows, and events in assigned region

The anticipated hiring range for the role you are applying for is between $70,000 and $80,000 annually. This anticipated hiring range is based on several factors, and subject to increase based on the below:

Experience and qualifications: The depth of relevant experience and specific skills you bring to the position.

Education and certifications: Any additional qualifications that enhance your ability to succeed in the role.

Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive.

Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work.

At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/.

Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Minimum Education Required Bachelor Degree

Minimum Experience Required 3 - 5 years

Shift First (Day)

Number of Openings 1

Public Transportation Accessible Yes

Veterans Encouraged to Apply No

Physical Required Yes

Drug Test Required Yes

Compensation $11.41 / Hourly

Postal Code 55114

Job Type Full Time

Place of Work

On-site

Requisition ID

ACCOU003943

Job Benefits

Not specified

Ascentek

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