Medical Receptionist

American Family Care

Tuscaloosa, AL On-site

1-Click Apply

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted8 hours ago

Job description

Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training and development

Vision insurance

Wellness resources

Urgent Care Front Desk Insurance and Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)

Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.

Why Your Insurance Verification Skills Matter Most You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.

Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.

What You'll Actually Do

Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture

Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand

Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue

Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters

Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare

Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency

Protect Patient Information: Maintain organized records while strictly following HIPAA regulations

This Role is Perfect for You If:

You have experience with insurance verification and medical billing (non-negotiable!).

You can explain complex insurance concepts to frustrated patients with empathy and clarity.

You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands.

You've worked as a

Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.

You're tech-savvy with medical billing software and EMR systems.

You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.

You maintain a positive attitude even when dealing with challenging financial conversations.

What's In It For You:

Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.

Receive specialized training in insurance verification and patient financial counseling.

Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.

Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.

Be part of healthcare innovation that's expanding nationwide.

Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor or move into clinic leadership and management as we continue expanding to 500+ locations.

Perks and Benefits:

American Family Care

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