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Teller/Customer Service Representative - Morris Branch Office

American Commercial Bank & Trust is currently seeking candidates for a FT Teller/Customer Service Representative. In this universal branch role, the Teller/CSR will service bank clients with a variety of banking transactions, such as processing deposits and withdrawals, opening demand deposit and savings account products for new and existing customers, and taking care of routine servicing needs. The Teller/CSR will also focus upon developing and deepening client relationships, delivery of excellent and expedient service, following up in a timely manner, and ensuring each customer\'s financial needs are being met.

This is a FT position, 40 hours per week; the branch is open Monday through Saturday, and availability to cover rotating Saturdays is required.

Key Job Duties and Responsibilities:

Process teller transactions, including deposits, withdrawals,

purchase of monetary instruments, and other teller line requests.

Follow all teller line operational procedures and protocols, to

ensure accurate balancing of teller drawer, cash vault, ATM, and ensuring the safe and secure handling of all negotiable instruments.

Participate in ordering cash and preparing shipments of cash to

armored car delivery service.

Participate in opening and closing procedures of the branch,

following all dual control protocols.

Meet with new and existing customers to assess their financial needs

or resolve any account or relationship concerns.

Follow the Bank\'s protocols for procuring identification for

opening and servicing accounts. Engage with customers to determine needs and suggest appropriate banking solutions to meet those needs.

Assist customers with any new and additional products and services

to enhance their relationship with the Bank.

Stay current on fraud prevention information and maintain regular

compliance and regulatory training.

Participate in community events as they are presented and represent

the Bank in a positive and engaging manner.

Adhere to all Bank policies, including the Code of Conduct and

Conflict of Interest policies.

Education and Experience:

Minimum of a High School Diploma or equivalent.

At least two years prior Bank Teller and/or Personal Banking/New

Accounts experience is preferred; will also consider candidates with 5+ years of higher-order customer service experience, which includes cash handling and balancing and client problem-solving.

Additional Skills and Qualifications:

Excellent face-to-face client servicing skills, including both

verbal and written skills. Seeking professional demeanor, excellent listening skills, comfort, and confidence with asking questions to assess needs and uncover issues, resourcefulness in finding answers and resolving problems.

Solid math aptitude and counting skills.

High level of dependability, reliability, and flexibility.

Strong collaborator.

American Commercial Bank & Trust is an Equal Opportunity Employer (Protected Veterans, and Individuals with Disabilities).

A comprehensive benefits package offered for Full-time positions, including medical, dental and vision coverage, Life/STD/LTD plans, Flexible Spending Account, H.S.A., 401k with company match, ESOP, paid vacation, sick time, and holidays. For more information on our branch locations, visit us online at:www.acbandt.com.

Candidates will be required to submit to a background check when presented with a conditional offer of employment.

\ \ For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.\ \

American Commercial Bank & Trust

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