Join Our Team as a Customer Service Representative!

As a Customer Service Representative at Alaska Auto Rental, you'll be the heartbeat of our team, ensuring exceptional experiences for our valued customers.

Position

: Customer Service Representative

Location

: Fairbanks, Alaska

Pay Rate

: $20-$24/hour DOE

Schedule flexibility is required for this position. Part-time and full-time scheduling is available.

Why Join Us?

Competitive Compensation

Paid Time Off

Health Benefits

401K Program

Exceptional Workplace Culture

Professional and Leadership Training

Internal Advancement Opportunities

Charitable Donations Matching Program

Employee Discounts on Products and Services

What to Expect:

Fast-Paced Environment:

Our team handles a steady stream of customers while ensuring rental operations run smoothly.

Independence and Responsibility:

Youll be trusted to complete tasks efficiently and handle customer interactions professionally.

Problem-Solving:

Youll navigate a variety of customer situations, helping ensure a smooth rental experience.

Team-Oriented Culture:

We work together to support each other and provide the best service possible.

Hands-On Work:

From checking vehicles to processing paperwork, this role keeps you active and engaged.

What We're Looking For:

Customer-Focused Attitude:

Enjoys helping people and creating positive interactions.

Reliability and Professionalism:

Punctual, responsible, and able to maintain professionalism in all situations.

Problem-Solving Skills:

Stays calm under pressure, handles difficult requests professionally, and finds solutions.

Attention to Detail and Organization:

Ensures accuracy in paperwork, inspections, and rental procedures.

Adaptability:

Thrives in a fast-paced environment with shifting priorities.

Team Player:

Works well with others and resolves differences cooperatively.

Growth Mindset and Teachability:

Open to learning new skills, following instructions, and improving processes.

Strong Communication Skills:

Able to clearly and effectively communicate with customers and team members.

Basic Math and Computer Literacy:

Comfortable using computers (training on rental software provided).

Physical Capability:

Able to meet the physical demands of the job.

Requirements:

Alaska Auto Rental

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