ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

answer telephone, direct calls

Multi-tasking

provide information to callers

greet persons entering organization

direct persons to correct destination

deal with queries from the public and customers

general administrative and clerical support

prepare documents

schedule appointments

Receive and sort mail and deliveries

POSITION QUALIFICATIONS

high school diploma, or equivalent required

knowledge of administrative and clerical procedures

knowledge of computers and relevant software applications

knowledge of customer service principles and practices

keyboard skills

Competency Statement(s)

Accountability - Ability to accept responsibility and account for his/her actions.

Autonomy - Ability to work independently with minimal supervision.

Detail Oriented - Ability to pay attention to the minute details of a project or task.

Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

Organized - Possessing the trait of being organized or following a systematic method of performing a task.

Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

Reliability - The trait of being dependable and trustworthy.

Safety Awareness - Ability to identify and correct conditions that affect employee safety.

Safety Conscious - Employee must be safety conscious and work in a safe manner using all required PPE.

Schedule Flexibility - Employee must be flexible on scheduled hours realizing that business hours are dictated by customer needs and can run past scheduled ending times or start before scheduled beginning times.

Working Under Pressure - Ability to complete assigned tasks under stressful situations.

SKILLS and ABILITIES

Verbal and written communication skills

Professional personal presentation

Customer Service oriented

Information management

Organizing and planning

Attention to detail

Initiative

Reliability

Stress tolerance

Al Clawson Disposal, Inc. (ACDI)

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