We are a premier plastic surgery practice seeking a high-energy, detail-oriented, and creative individual to join our team as a Patient Coordinator with a focus on Marketing and Graphic Design.

This hybrid role requires a "patient-first" attitude, serving as the initial point of contact, while also crafting compelling visual content to showcase our brand.

The ideal candidate will bridge the gap between providing an exceptional patient experience and driving patient engagement through social media and marketing initiatives.

PATIENT COORDINATION

Patient Liaison: Act as the first point of contact for new and existing patients via phone, text, and in-person.

Patient Scheduling: Manage all appointments calendar, handling scheduling, rescheduling, and confirmation.

Patient Education: Guide potential patients through their journey.

Sales Conversion: Answering questions about pricing, financing options, and converting leads into booked procedures or skincare sales.

Administrative Flow: Prep patient charts, file patient charts, input data into EMR, and ensure a smooth patient journey from inquiry to post-op.

MARKETING / GRAPHIC DESIGN

Content Creation: Create, edit, and publish engaging content for Facebook and IG.

Graphic Design: Utilize Canva or Adobe Creative Suite to create promotional flyers, educational brochures, and patient education materials.

Brand Management: Maintain consistent brand voice and visual aesthetics across all platforms.

Digital Marketing: Support SEO/SEM efforts, update website content, and assist with online reputation management.

Photography/Videography: Capture high-quality in-office content under HIPAA compliance and staff spotlights.

QUALIFICATIONS

Experience: 1-3+ years of experience in a patient care coordinator, receptionist, or medical office role.

Marketing Skills: Proven experience in social media management, content creation, and graphic design.

Education: High school diploma or equivalent required; Associates or Bachelors degree in Graphic Design, Marketing, Communications, or Business preferred.

Communication: Excellent verbal and written communication skills with a polished, professional demeanor.

Software: Proficiency with EMR systems, scheduling software, Microsoft Office/Google Workspace/Analytics, and Adobe Creative Suite.

Knowledge of HIPAA regulations regarding social media posting and patient privacy.

BENEFITS

Medical, Dental, Vision and matching 401k, paid vacation/sick leave.

Employee discounts on services/skincare products.

APPLY

Please submit your resume, examples of graphic design/social media work, and a brief cover letter: candee@darcyhoneycutt.com

Advanced Surgical Arts Center

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Patient Coordinator/Marketing