Home Health Intake Coordinator

Job Summary:

Acute Home Healthcare, a thriving home healthcare agency, is seeking a dedicated and compassionate Home Health Intake Coordinator to join our team. As a key member of our intake team, you will be responsible for processing new referrals, obtaining authorizations, and ensuring timely and efficient coordination of home healthcare services. If you are looking for an environment that values kindness, comradery, and a good work-life balance, then Acute Home Healthcare is the right place for you!

Responsibilities:

Process new referrals in a timely and courteous fashion

Enter Authorizations and Schedules in System

Obtain Re-authorizations for Additional Homecare Services

Follow-up on Requests From the PCP for Services

Contact and Receive Authorizations from Insurance Company

Contact Clinicians (PT's, OT's, ST's) to Schedule Services

Request Home Health Orders From PCP's, Hospitals, and Specialist

Review Charts for Procedural Accuracy and Efficiency

Receive and Forward Faxes to Correct Departments

Confirm Patient's PCP's

Assist Patients with Any Questions, Comments, or Concerns

Develop Good Working Relationships with PCP Staff and Insurance Companies

Experience:

Previous experience working in a medical office or healthcare setting preferred

Working Knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint)

Outstanding Customer Service Skills

Doctor Office Administrative Experience (Minimum 2-3 years)

What We Offer:

Opportunities for growth and development

A collaborative and supportive work environment

A comprehensive benefits package, including:

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

If you are passionate about delivering exceptional patient care and are looking for a rewarding career, apply now to join our dynamic team!

Acute Home Healthcare

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Home Health Intake Coordinator