of Openings: 10

Category: Collections Mason, OH

Overview

Please Note:

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Work Location: This is an

onsite position at our Mason office.

Compensation:

$16-$18/hour

Training Schedule:

2 Weeks Training/4 Weeks Nesting Monday-Friday 7A-4P CST

Production Schedule:

After training and nesting - the production schedule is 8am-5pm 4 days a week and 10am-7pm 1 day a week

Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

Call consumers to secure payments on past due student loan accounts. Each call is unique...you'll never get bored!

Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Qualifications

High School diploma or equivalent

Access to high-speed Internet required.

FDCPA knowledge preferred.

Professional phone etiquette and solid negotiating skills.

Positive attitude and strong customer service aptitude.

Ability to problem solve and multitask.

Willingness to maintain confidentiality.

Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!

Ability to exchange accurate information effectively over the phone.

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The work environment is primarily indoors.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.

Account Control Technology

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