Job Purpose: Serves customers by analyzing technical requirements; developing and implementing solutions. Duties:

Develops customer interest in technology and products by providing technical expertise and training to sales and business development teams; preparing competitive product analyses, product market opportunities, marketing literature, and proposals; strategizing sales approaches; delivering technical presentations; presenting customer and trade-show product demonstrations.

Defines customer usability and integration issues by conferring with customers, account managers, product management specialists, and customer/partner support representatives; evaluating conditions; specifying requirements; coordinating with R&D to translate customer requirements into product features; conducting supportability reviews.

Develops technical solutions by preparing and evaluating alternative solutions; planning systems integration; isolating and correcting problems; providing estimates.

Implements technical solutions by defining specifications; establishing integrations; conducting performance tuning, code reviews, and configuration management.

Validates results by designing diagnostic tests; creating test scripting routines; conducting benchmark tuning/testing; identifying and resolving faults.

Maintains results by establishing and maintaining system development standards documentation, application notes, and software libraries; training customer personnel; developing training manuals; responding to technical inquiries; escalating problems to engineering; managing customer expectations.

Reduces costs and increases serviceability by developing reusable applications and test routines.

Updates job knowledge by tracking and understanding emerging technologies; learning current and pre-release systems, products, platforms, and complimentary tools; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Accomplishes organization mission by completing related results as needed.

Skills/Qualifications: Presenting Technical Information, Competitive Analysis, Sales Planning, Selling to Customer Needs, General Consulting Skills, Software Performance Tuning, Technical Documentation, Training , Requirements Analysis, Software Development Process, Motivation for Sales

ABUNDANT LIFE HEALTH CENTER, INC.

Latest Jobs

Data Entry