Position summary

Al Towing in Allentown, PA is hiring a Tow Truck Driver (Non-CDL) to provide safe, professional towing and roadside assistance services. This role focuses on light-duty and heavy-duty towing and service calls, strong customer service, and safe work practices.

Key responsibilities

Operate non-CDL light-duty tow equipment (flatbed and/or wheel-lift) safely and professionally.

Respond to dispatched calls promptly; communicate ETAS and job status updates.

Load, secure, transport, and unload vehicles using proper tie-down and safety procedures. Provide roadside services as needed (jump starts, tire changes, lockouts, fuel delivery, basic winch-outsas trained/authorized).

Deliver excellent customer service: greet customers professionally, explain the process clearly, and help de-escalate stressful situations.

Complete job documentation (tow tickets, photos, and invoices).

Conduct pre-trip/post-trip inspections; report defects and coordinate maintenance.

Follow all traffic laws and company safety policies.

Maintain truck/equipment readiness (straps, chains, basic tools) and cleanliness.

Represent Al Towing professionally with customers, law enforcement and partners.

Schedule & work environment

Full-time; Nights/weekends/holidays.

Outdoor/roadside work in all weather and traffic conditions.

Required qualifications

Valid driver's license with an acceptable driving record (no CDL required - but obtain commercial driving experience).

Ability to pass pre-employment screening (MVR review; background/drug screening as required).

Comfort using dispatch apps, GPS, and smartphone-based documentation.

Ability to lift/move 50+ lbs and handle straps, chains, and service equipment. Frequent bending, kneeling, climbing, and working around traffic.

Ability to sit/drive for extended periods.

Preferred qualifications

Prior towing, roadside assistance, and delivery of vehicles.

' Knowledge of local roads in the Lehigh Valley / Allentown area.

Pay & benefits

Competitive pay based on experience; overtime and on-call opportunities.

' Benefits package available (health insurance, paid time off, uniforms, training and 401(k).

A-1 Towing

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